How to reach Choice Urns:
(609) 474-4699
support@choiceurns.com
1271 US Hwy 22 #333
Lebanon, NJ 08833, USA
Frequently Asked Questions
Many orders ship the same or next day, depending on when the order is received. Personalized items (items requiring engraving) may require an additional 1-2 days of processing time. Please note that if you requested a proof, we’ll lay out the engraving, then send it to you for review. This will add a bit of time to fulfillment of your order.
Engraving/personalization questions are very common, and we’re happy to answer any questions you might have. We know how important this is and we want it to be perfect, so we welcome questions you might have. In addition, we’ll contact you if we have any questions about the engraving information you submitted with your order
Yes. We offer an alternative to purchasing from your funeral home. You can browse our product selection from the comfort of home and take your time to make sure the personalization is exactly what you want
We’re always happy to help in any way we can with special requests, whether it’s an alternative layout, special graphics you provide, or something else that will make your memorial unique. Please don’t don’t hesitate to contact us via phone, email or text with any special needs you might have and we’ll do our best to make them happen.
We take customer orders over the phone all the time. Some customers don’t feel comfortable placing on order on line, while others have specific questions prior to ordering. Whatever the need, please don’t hesitate to call us if you prefer to order via phone..
Absolutely. Our site is 100% encrypted via a digital certificate in order to ensure privacy during your browsing experience.
In addition, for maximum security, we do not save your payment information in our system. It adds an extra step if you should decide to order with us again, but we feel it’s the safest, as this eliminates the possibility of compromising our customers’ sensitive financial data.